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Fire & Water - Cleanup & Restoration

Can a Toilet Overflow Cause (or Be Caused By) Sewer Damage?

11/24/2020 (Permalink)

Overflowing broken toilet A toilet overflow can be a nasty mess

Can a Toilet Overflow Cause Sewer Damage?

A toilet overflow can be a nasty mess. Sewage water, also called black water, gets everywhere. Unless the flooded toilet was unused since the last full cleaning, areas where the black water reaches should be considered a biological contamination zone.
Sewer damage or septic problems are a possible cause of toilet flooding. However, in most cases, the issue is with the toilet itself.

The three most common causes of overflow are:

  • A blocked drain
  • A malfunctioning float
  • A blocked vent pipe

What Should You Do First? 

If you can access the toilet shutoff valve, turn the water off immediately! Every ounce of water creates a much larger mess.
If there’s no shutoff valve, open the tank lid and carefully lift the float up. Don’t yank it —it could break off, causing a worse disaster. Once the float is high enough, you can prop it up using whatever is handy. However, always use the shutoff valve if one is available.

What Next?

You can now consider what to do with the water in the bowl, but be careful what you stick in the toilet! It can cause sewer damage. If the sewage company finds things you shoved down the toilet, they may conceivably bill you for damages.
If you have a plunger, carefully use that. Follow good practices for use, because if used incorrectly, a plunger is often useless — or it could even make the mess larger.
If a plunger doesn’t work and you know how to use a snake (and have one available), go ahead and carefully try to snake the toilet. A blocked vent pipe can also often be cleared by a snake, so they’re very handy to keep in your toolkit.
If you’ve avoided sewer damage, you can concentrate on cleaning up the black water. Because of the pathogens, this should be left to a certified sewage cleanup company. Professionals have commercial disinfectants that can make quick work of toilet overflow damage.

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